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10/19/2017
Destiny Code Redemption Guide
Xbox 360
Xbox One
PlayStation 3
PlayStation 4
PC
Some Destiny content, such as emblems, items, Add-Ons, or DLCs are accessed by redeeming one of several kinds of codes. Many Destiny codes are redeemed through the Destiny Code Redemption form, but others may need to redeemed in different ways. Please see below for information on redeeming a platform or Bungie.net code and a list of frequently asked questions and answers.

Table of Contents



Types of Destiny Codes

Players can determine what kind of code they have by comparing the length and format of the code:

Bungie.net Codes XXX - XXX - XXX | OR | XXX - XXX - XXX - XXXXX
PlayStation Platform Codes XXXX - XXXX - XXXX
Xbox Platform Codes XXXXX - XXXXX - XXXXX - XXXXX - XXXXX
Blizzard Platform Codes XXXX - XXXX - XXXXX - XXXX - XXXX

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Redeeming Platform Codes

Players can redeem their PlayStation, Xbox, and Blizzard Codes by using the correct platform's store via the console, web browser, or Blizzard launcher. Players that encounter issues redeeming a platform code should contact their platform's support.

IMPORTANT: When redeeming a platform code, players should ensure they are redeeming it on the account they wish to access the Destiny content on. Bungie will not replace codes redeemed on the incorrect account and cannot guarantee support of a platform's game sharing features across accounts.

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Redeeming Bungie.net Codes

Bungie.net codes can be redeemed through the Destiny Code Redemption form.

IMPORTANT: When redeeming a Bungie.net code, players should ensure they are redeeming it on the account they wish to access the Destiny content on. Bungie will not replace codes redeemed on the incorrect account and cannot guarantee support of a console's game sharing features across accounts.

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Receiving Redeemed Content

After successfully entering the code, the rest of the redemption process is automatic. The account that redeemed the code will receive the correct products and content.

Destiny 1

  • Redeemed Add-Ons or DLC may need to be downloaded and installed.
  • In-game items redeemed for Destiny 1 may be delivered to the Postmaster or unlocked in one of Item Collections located in the Tower.
  • Some items may not be available immediately and may require some game progression in Destiny 1 to unlock.

Destiny 2

  • Redeemed Add-Ons or DLC may need to be downloaded and installed.
  • In-game items redeemed for Destiny 2 may be delivered to the Postmaster, unlocked in an Item Collection located in the Vault, or are acquired from a Vendor.
  • Some items may not be available immediately and may require some game progression in Destiny 2 to unlock.

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Frequently Asked Questions


How can players get help if their redeemed content is not appearing in game?
Players that are encountering issues receiving their redeemed Bungie.net code content in Destiny 1 may want to try the following troubleshooting steps:
  • Checking the appropriate Item Collection, as well as the Postmaster and Inventory on all of their Characters.
  • Signing into the Bungie.net profile, go to the Profile page, select Codes, then select Use Now next to each item.
  • Restarting Destiny

Players that encounter issues redeeming a platform code should contact their platform's support:

IMPORTANT: When redeeming a Destiny code, players should ensure they are redeeming it on the account they wish to access the Destiny content on. Bungie will not replace codes redeemed on the incorrect account and cannot guarantee support of a console's game sharing features across accounts.


How do players redeem a Bungie Store offer for in-game content?
Players that have purchased an item from the Bungie Store and qualify for an in-game Destiny offer, such as an Emblem, will receive a confirmation message to the E-mail provided during the check-out process.
  • The confirmation message will contain a hyperlink, directing to a PDF download.
  • The Offer Code will be located within this PDF download.
  • Players should follow the Redeeming Bungie.net Codes guide to redeem the Offer Code.

IMPORTANT: Players that encounter any issues with their Bungie Store Order, Offer Code, or Code Redemption, should contact Bungie Store Customer Service.


Why did redeeming the code from a retailer not unlock the content?
Some retailers may provide codes that credit a player’s PSN or Xbox Live account with a dollar value instead of directly unlocking the specified content. This can impact codes for Expansions, Add-Ons, or Silver.

Players that have redeemed a code from a retailer should check their PSN or Xbox Live account and verify if they have received either the unlocked content or credit to purchase the content digitally. If the account received credit, the player will need to purchase the content digitally and, if needed, begin the download and installation process.


How does unlinking a Destiny account from a Bungie.net profile impact redeemed codes?
Access to items that are granted from single use Bungie.net codes will be lost if players unlink their PSN ID, Xbox Live Gamertag, or Blizzard BattleTag from the Bungie.net profile that redeemed the item code. If a player loses access to these licenses in this manner, the items granted will persist in their Character Inventory, but will not be usable. To re-gain access to these items, player need to re-link their Destiny account to the Bungie.net profile that redeemed the code. For more information please see the Account Creation, Linking, and Recovery guide.


How can players get help if their codes are missing, invalid, or have already been used?
If the code was purchased from a retailer, players will need to contact their retailer for assistance with missing, invalid, or already used codes. Bungie will not replace codes that are missing, invalid, or that have already been used.

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