Error Code: PELICAN
You don’t have access to User Generated Content on this account. For information on how to fix the issue, please see the below links. You shouldn’t be seeing this issue; please create a new topic at the #Help forum and describe how you got this error to happen.
How to change parental controls:
PlayStation 3: http://manuals.playstation.net/document/en/ps3/current/basicoperations/parentallock.html
Xbox One: http://support.xbox.com/en-US/my-account/security/xbox-one-manage-privacy-and-online-safety