If this is the first time you’ve received this error, please try that activity again and resume what you were doing before the error occurred. If you encounter the issue a second time, please exit Destiny and relaunch the game.
Xbox and PlayStation Players
You may need to clear your console's cache, as well. To do this, follow these instructions:
- Exit Destiny and shut down your console.
- Once your console is fully shut down, unplug the power supply from the console for at least 5 minutes.
- Plug in and turn on your gaming console and launch Destiny.
- Attempt to reconnect and play Destiny.
If you are seeing this error message after exhausting all troubleshooting resources, please delete then re-install Destiny on your console.
If re-installation and clearing your cache does not improve your experience, it may be due to damaged or malfunctioning hardware. Check to see if other games work properly, or contact Microsoft/Sony Customer Support for further information.
You may want to perform a Scan and Repair
in the Blizzard Battle.net app to see if that may help with your issue.
If you are seeing this error message after exhausting all troubleshooting resources, please delete then re-install Destiny 2 on your PC.
If re-installation does not improve your experience, it may be due to damaged or malfunctioning hardware and you may want to check to see if other games work properly.