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If this is the first time you’ve received this error, please try that activity again and resume what you were doing before the error occurred. If you encounter the issue a second time, please exit Destiny and relaunch the game.

 You may need to clear your console's cache, as well. To do this, follow these instructions:

  1. Exit Destiny and shut down your console.
  2. Once your console is fully shut down, unplug the power supply from the console for at least 5 minutes.
  3. Plug in and turn on your gaming console and launch Destiny.
  4. Attempt to reconnect and play Destiny.

If you are seeing this error message after exhausting all troubleshooting resources please delete, then re-install Destiny on your console. 

If re-installation and clearing your cache does not improve your experience, it may be due to damaged or malfunctioning hardware. Check to see if other games work properly, or contact Microsoft/Sony Customer Support for further information.

Microsoft Support: 
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