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HELP

Service Warning
We will be pushing a patch live tomorrow. Players will be returned to the title screen from their activities and then be required to log in to Destiny again after installing the patch.
2/5/2016
Error Code: CENTIPEDE
All Platforms
CENTIPEDE is a general networking error code. This can be caused by a loss of connection to our servers.

  • If you are using WiFi, we recommend switching to a wired connection
  • If you NAT is Strict or Type 3, we recommend getting your NAT into an Open or Type 1 state.

For detailed instructions on how to configure your network, please visit our Network Troubleshooting Guide.

Please note: Not all NAT Type problems can be solved. If you are on a university or corporate network, or if your ISP limits what type of traffic you can send/receive you may have a NAT problem that is out of your control. You may need to contact your network administrator or ISP to help resolve this issue.

During investigation, Bungie has seen users hitting these errors in geographic clusters in different places at different times. For example, we recently detected 25% packet loss from the UK at the same time a number of users located there saw errors. These Internet conditions usually pass quickly, and the errors often go away on their own when this happens.

If you have performed all of the troubleshooting steps called out above and are still hitting these errors, you may not be able to resolve this issue by changing your home network configuration. Bungie is carefully monitoring CENTIPEDE issues preventing players from having a quality Destiny experience, and we are working very hard to address and resolve these issues.

Thank you for your patience as we continue to investigate.

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