Go to your router settings under the advanced tab and turned off “Cyber Security”. Once you are in the game you can turn it back on. There are more details in a post I posted earlier, but that is gist of it. Hope it works

They have been investigating for 3 days now, I think it’s safe to say that’s since it’s only a small amount of affected players it’s not a priority at the moment(and I’m one of these that can’t play right now so I know the pain)