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Edited by BNGHelp2: 12/10/2014 2:05:52 AM

[BUNGIE] Unable to access the Expansion content? Please check here for more details

We have received reports from players that are unable to access the Expansion content. We have provided some FAQ below, and will add more as needed. [b]I still receive an Expansion Required message, but I already own the Expansion content:[/b] Please ensure that the Expansion content is fully downloaded, as sometimes downloads are stuck in a queue and do not install automatically. We suggest that you restore your licenses to ensure that everything has downloaded properly. Please follow the link for more information on how to restore licenses on your console. If that does not resolve your issue, please restart your console and relaunch Destiny. [b]I purchased the Expansion from a retailer and when I entered the code it didn’t unlock the Expansion content:[/b] Some retailers will credit your XBL or PSN account with a dollar value rather than unlocking the Expansion content. Please check your PSN or XBL store and verify that you have either a) received the Expansion or b) received a credit to purchase the Expansion. If you have verified that you have received credit in the amount of the Expansion, simply purchase the Expansion and begin your download. [b][UPDATES][/b] [b]We have an update for PSN players who cannot get their DLC content to launch: [/b] We are aware of Xbox 360 users being unable to successfully download the Expansion and are currently investigating.

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