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11/19/2014 5:11:54 PM
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Bungie - Tried Everything - Come Fix My BEE Error - I Will PAY YOU!

Bungie, I have gone through troubleshooting with my ISP and Microsoft, I have done everything listed on your help pages, and I still get regularly booted from the game due to a Bee error. I can almost never make it through a full strike anymore without getting booted, usually at/right after the boss (before loot is awarded or bounties are fulfilled). I have game DVR clips that show this issue. At this point I have done a full troubleshooting with my ISP on my modem, bought a brand new router, bought all new cat6 cables (hardwired system), gone through full troubleshooting with Microsoft, port forwarded, open Nat, etc. etc. etc. I have no problems with any other online games, no problems with any other internet or streaming, just Destiny. At this point there is NOTHING left on my end to change and I still get the Bee error. My only thought is this, Bungie, if you truly believe that this is a problem with the end user's connection and not your servers, put your money where your mouth is. I will pay fair market value for you to send out a network tech/engineer and fix whatever you believe is wrong to eliminate the Bee (sometimes fly and others) errors. If it is fixed, you keep the money, if it isn't you refund me. Easy right? Frankly, I don't think there is anything they can do -- on my end, but your help pages say that it is an end user issue. Here is some info to get you started: ISP: Comcast (25mbs d/l) Modem: Motorola Surfboard SB6120 Routers Tried: Apple Airport Extreme 3rd Generation, Apple Airport Extreme Current Generation, Netgear WNDR3400v2 Most Recent Stats: 23.37 Mbps d/l, 5.97 Mbps u/l, 0% packet loss, MTU 1480, Latency 63ms

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  • A general issue among Comcast users experiencing errors is that they were provided outdated, used, or low quality modems. Looking at Comcast's certifications for different modems, your modem was put through the minimum testing level that they have. I would consider contacting them for a modem that has gone through more strenuous testing. http://mydeviceinfo.comcast.net/ As for the refund, Bungie is not involved in the retail aspect of the game. You need to contact the retailer you bought the game from to potentially receive a refund.

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