A general issue among Comcast users experiencing errors is that they were provided outdated, used, or low quality modems. Looking at Comcast's certifications for different modems, your modem was put through the minimum testing level that they have. I would consider contacting them for a modem that has gone through more strenuous testing.
http://mydeviceinfo.comcast.net/
As for the refund, Bungie is not involved in the retail aspect of the game. You need to contact the retailer you bought the game from to potentially receive a refund.
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I'm having the exact same issues but my carrier is time warner. I bought a new upgraded modem and a new router. Signal strength is 100%. I tried hard wiring too. Deleted and reinstalled multiple times to no avail. I will pay someone to fix the Bee error code! Please help me!
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Thanks for the reply Ryno! Maybe if you "Up-vote" this thread Bungie will take notice and take me up on my offer/request. I'm right there with you!
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Hey oracle! Stop sticking up for bungie! I guarantee if you were having these problems you wouldn't be such a d#&$ rider. Please dont respond hate to think any less of you than I already do.
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Thanks for the reply BgDgg, I don't think Oracle was intentionally trying to stick up for Bungie, and he did offer a good suggestion. Unfortunately, the modem isn't the issue and it is working flawlessly with my ISP.
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Its not your end skull! Businesses have disclaimer which means it will always be your fault before it is thiers. Just tired of people like oracle sticking up for bungie or business like them. Dice/ea just to name a couple.
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I do stick up for Bungie, but apparently I'm a dick rider because I refuse to blame them for everything that goes wrong in the world. Xbox users were trashing Bungie last night because they couldn't play when MS Azure was having outages (Live was partially down). Even during previous Live outages, they blamed Bungie. I refuse to be a part of that crowd.
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Gentlemen, no need for arguments here! I like Bungie too, I mean, I loved Halo and I love Destiny. I refuse however to believe that this is an end user issue and would simply like the option to PAY Bungie for their assistance in fixing the problem. Unfortunately, the structure of these forums does not allow for real individualized troubleshooting like a phone technician, online chat, or in home technician would. I just want to get this fixed, I don't care who's fault it is!
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This is my own personal modem that I purchased from best buy. One of the highest rated Docsis 3.0 modems on the market (a couple years old but still far from obsolete). I am not asking for a refund for the game. I am asking to PAY YOU to fix my connection if you truly feel it is on my end and for you to refund me if you can't fix it.
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Edited by Oracle: 11/19/2014 5:29:08 PMI don't work for Bungie. It was just a suggestion. And like I said, Bungie doesn't handle refunds.
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You aren't getting what I'm saying. Thanks for the reply though! In no way do I want a refund for the game. They have me where they want me, I love the game, I'm going to keep playing it, I'm going to buy the DLC. I just want to PAY BUNGIE to fix my networking issues if they truly believe it is an end user issue. The only refund that I would ask for is the cost of the network technician that Bungie provides if/when they can't fix the issue.