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11/17/2014 12:13:30 AM
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Open NAT or no????

Bungie! Ok so I'm confused on your forums with all the stuff about the updates you guys say NOT to do port forwarding because it could cause farther issues. But you guys are sending people these links that say to DO open NAT (port forwarding). Which is it because I would really like to know. Because I can't even play destiny because I just keep getting Caterpillar errors and I keep getting disconnected from Xbox live. So Bungie please please tell me what's up.

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  • Hi XGU DarkSoul777, I'm sorry for any confusion here. Port forwarding, opening ports, NAT, and UPnP are all complex concepts that are interconnected in ways that are not super clear. If you can, first check out our help page here: http://www.bungie.net/en/Help/Article/11931 NAT is, overall, how easily your console/device can connect to other devices out there. The ease of that connection can depend on different configurations in your home network. One such configuration is port forwarding. The important takeaway here is that port forwarding, in particular, is not always the recommended step to take. It really does depend on errors you may be encountering and our help article does explain this. Please do give it a read.

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    • If you can, use a wired internet connection. It solved most of my problems.

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    • I found Ethernet cable sorted 95% of my dc problems!

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      • Normally, the uPNP-setting on your router should automatically open the ports necessary for your console which means you don't need to set up NAT on your router. But if you are experiencing problems, you could open up the ports mentioned in the blue post, and maybe that helps your problems. For me having the Type 3 a long time, both with upnp or ports forwarded, needed to make a call to my ISP to remove my hidden ip and make it public. After that I got Type 2 and had a better experience playing Destiny. Now i'm not NAT-ing anything and just use uPNP. Hope everything works out for you!

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