Bungie's policy is not to restore lost or deleted items. They may be able to track items, but that doesn't mean the ability for support staff to issue items has been added.
Although this is for deleted, it also applies to lost items, as well as other services Bungie do not offer.
http://www.bungie.net/en/Help/Article/12211
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i didn't dismantle it though, it was never given to me when i bought it, and apparently i am not the only one. i mostly want the Patients And Time i bought from xur more then anything. http://www.bungie.net/en/Forum/Post/76146888/0/0
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The policy also applies to lost items. Bungie's official line is that they can not restore items
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but i paid for it :I
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I bought five "Flight of Sorrows" and it didn't work on any of my characters. Bungie won't refund my 5 strange coins either. It's all a crock, all this company cares about now is money.
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I bet Rahool has them! 😞