We are noticing players reporting the MONKEY error after taking the 1.0.2.3 patch. If you are seeing the MONKEY error code, we would like your help investigating the potential cause of this issue. Please hit the "Comment" button below and provide us with the following information:
Gamertag:
Console:
When you receive the error:
Thank you for your patience and assistance.
NOTE: Please only post the above information. This helps us more rapidly investigate.
[b]UPDATE 3:20pm PDT 3/17:[/b] We are actively investigating the increase in MONKEY errors.
[b]UPDATE 3:30PM PDT 10/28[/b]: We are still actively investigating the MONKEY error players are encountering.
[b]UPDATE 6:45PM PDT 10/28[/b]: We are seeing the number of MONKEY errors subside. Thank you for your patience!
[b]UPDATE 11:40 AM PDT 10/29[/b]: We pushed an update last night that significantly reduced the number of MONKEY errors users were seeing. We will continue to investigate as the hit rate for this error continues to decline.
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#Help
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PSNID : ClinicInsane Playstation 4 When - 1) The Vault of Glass, both opening the gate and during the Templar's Conflux phase, which became impossible due to 3-4 members disconnecting. 1 hour of attempts and our group had enough. 2) During the Daily Heroic 3) In the tower Additional information : It only seemed to happen to a select 3-4 members of our fireteam in the Vault. Those of us experiencing the MONKEY error lived on both coasts of the United States (Southern California and Southeastern Pennsylvania). Not sure if location has anything to do with it, but I know networking errors can be tricky. Cheers