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We are actively investigating issues impacting players' ability to sign in to Destiny 2. Until resolved, players may experience disconnects or be unable to sign in. Please stay tuned to @BungieHelp for updates.

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10/7/2014 6:12:00 PM
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Seeing a ZEBRA after the maintenance? We want your info.

After our recent server maintenance, we are noticing some players are hitting the ZEBRA error. We would like your help investigating the potential causes of this error. Please, if you are seeing a ZEBRA error, provide the following information: GamerTag/ID: [EXAMPLE] Console: [PS4/PS3/XboxOne/Xbox360] When you recieve the error: [When launching Destiny/When selecting an activity/in the middle of an activity/etc] Thank you for your help. NOTE: Please only post the above information. This helps us more rapidly investigate.
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  • GamerTag/ID: Fizban 82 Console: XboxOne When you receive the error: When launching Destiny while "accessing". It's impossible at the moment to login the game...

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    • GAMERTAG: MusicManiac37 PLATFORM: PS4 WHEN: Back to back- first time in the tower and then in my attempt to go Back to the tower

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    • Gamer ID countryboy80ms System ps4 Playing through any point the game disconnects after a few minutes giving me the "zebra" error message. I'm just now getting this problem have played 2 other times 10/19 and 10/20 without this problem.

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    • Shadowharwkf - xbox one First removed in the middle of a Nightfall strike. And now when it says press A to start it loads then error - zebra. Come up and won't go any further has been doing this for about 3 weeks now.

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    • Batnet XBox One Got kicked out of the Daily Strike at around 14.30 (BST) yesterday. Went through a phase of getting the Zebra message and then couldn't even get to the error message stage. This morning I'm back to the Zebra stage. Incredibly frustrating.

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    • Gamer tag g0d4 xbox one seen zebra twice in 20 min running story and at the tower.

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    • GamerTag/ID: darkjedi1211 Console: [Xbox360] I am receiving it just after the cut seen when your ghost attempts to revive the guardian on the moon.

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    • DankBlanket47 on Xbox 360. I got this error while joining a friends firesquad, and then also later once i started playing again on Moon in a story mission about 11:21 pst on oct 20th

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    • IE C IL Y IP Z. XBOX ONE. WHILE PLAYING THE WEEKLY HEROIC STRIKE, IN THE MIDDLE OF WAVE 2/3 TRYING TO OPEN THE LASERS, FIRST STAGE OF THE EARTH STRIKE. RANDOMLY BOOTED OFF, SAID ZEBRA. THIS HAPPENS REGULARLY, THE DROPPED CONNECTION. BUT THE ERRORS ARE USUALLY 'BEE'. I DOUBLE CHECK MY CONNECTION.IT'S NOT ME.

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    • GamerTag/ID: lizardnswa Console: PS3 I was fight in the middle of the last boss on "The Garden's Spire". I was out of it to the orbit. Destiny tried to attempting to connect the server for three times then logged out by automatic.

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    • Edited by Anthony Skatz: 10/21/2014 6:13:53 AM
      GamerTag/ID: "Anthony Skatz" (no quotes, space between names) Console: XboxOne When I receiver error: In the middle of an activity mostly. Once at a loading screen, maybe.

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    • [quote]After our recent server maintenance, we are noticing some players are hitting the ZEBRA error. We would like your help investigating the potential causes of this error. Please, if you are seeing a ZEBRA error, provide the following information: GamerTag/ID: [EXAMPLE] Console: [PS4/PS3/XboxOne/Xbox360] When you recieve the error: [When launching Destiny/When selecting an activity/in the middle of an activity/etc] Thank you for your help. NOTE: Please only post the above information. This helps us more rapidly investigate.[/quote] Xbox one Loading screens. During game

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    • GamerTag/ID: Trevor hockey Console: XboxOne When you recieve the error: every day since the last update I've been getting this error when I'm on the last part of the daily story. Every day. Seriously bungie I sit here and go through the whole daily story then at the end with maybe 2-5 enemies left I get booted from the game. Such a waste of time. I wouldnt mind some sort of time compensation. Seriously getting pissed off. Fix this you guys have spent 500+million dollars on this game and people are having connection issues with your servers. It should be embarrassing considering that fact. Get your act together.

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    • Gamertag/ID:razielcameron Console:ps3 I have no error codes but two of my characters disappeared overnight bungie please look into this problem i don't want have to level up all over again because you don't have control over your games servers

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    • Gamertag: Evil ninja wevz . Console: xbox 1 What's black and white and red all over. This damn zebra i`m going to stab to effing death if bungie don`t sort it quickly

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    • still getting the zebra issue 2 days vapour17 xbox one

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    • bungie i had two high level characters that were deleted from your servers while i was offline along with any items i earned using them even when the items were stored in my vault why did you let this happen

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    • ElMonkz, Xbox One When the prompt to "press A" appears

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    • ATTICUS4268 XBOX ONE. I HIT THE ZEBRA ERROR WHENEVER I ATTEMPT TO START DESTINY.IT HAPPY WHEN ATTEMPTING TO SIGN IN TO THE SERVERS AFTER THE TITLE SCREEN.

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    • GamerTag/ID: o0X_NATES_X0o Console: PS4 When you recieve the error: got disconnected due to zebra error at least 8 times during vault of glass. The damn zebra code happened right at the end of the Templar and gatekeeper too and I lost loot for BOTH fights. Even though it shows on destiny app that I lotted the boss, I didn't get a damn thing for both. So so frustrating...Also occurred during nightfall and other strikes and PVE modes. hope this gets fixed soon. It's almost unbearable

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    • RDXPUREPHATNESS PS4 I'm experiencing during active missions

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    • Lust iwakura xb1 loading from orbit and during gameplay increased zebra during moderate to high server loads especially to the point where I cannot even play at all

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    • The revenger343 xbox one when starting destiny

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    • Gt: Frank McDoogle Xbox one Happens all the time right after a bee error.. Whenever it says contacting servers... Been getting errors since launch they finally went away and now they are back in full force!!! Can't even play the story mode.... Bee....Zebra.... Zebra.....zebra.....

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    • infamouskrob PS3 When in the middle of Tiger Strike Playlist

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    • Blasphemer - PS4 - In the middle of public event 2 times. Divide and Mothyards.

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