Well, dont know in your country but here in Mexico the one with the responsibility is the one that gets your money our consumer law is clear on the matter, the product should perform the tasks it is purchased and advertised for and the provider or seller should provide a full refund or working replacement in case those conditions are not met I dont think they can perform a replacement but should provide a refund since the main purpose of this is to play and I cannot play. And to be clear, the box or game description never states that you need a special network equipment vendor in your home, ISP or other part of the connection between you and bungie’s servers, just say you need a broadband connection that as I remember in the US is around 4 Mbps, I exceed that by 196Mbps Up and Down so really I consider that BS since they are just shifting the blame while they buy time and fix it to prevent further returns.
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