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Edited by DeeJ: 9/16/2014 2:53:14 AM
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DeeJ

The Centipede and Your University.

Hey, Bungie Community. Day One of Destiny is behind us. We’re still hard at work to make sure all of you have a great experience. Thanks in part to chatter on our forums, we’re aware of some networking issues being experienced on college and university campuses. Our team is engaged in diagnosing the cause, but you might also be able to help. Members of the Bungie team will be contacting some of you directly to troubleshoot. Keep an eye on your Bungie.net inbox to see if you’ve been drafted as a test subject. If you don’t hear from us, we still love you and we’re still working to get you into orbit. Please continue to report any issues you experience on this forum. Watch this space for updates. UPDATE 1.0: We’re making progress toward a solution to the university network issue. A potential cause are security devices that don’t recognize Destiny network traffic. We’re in touch with the manufacturers of these devices to create an update that we hope will enable you to play. Stay tuned as work on this continues. In the meantime, it might be a good idea to learn the contact information for your network administrator. Stand by! UPDATE 2.0: We have isolated the issue and are working with security device manufacturers to release a fix this coming Monday, September 15th. Affected universities will need to apply the patch from the security device vendor to fix the problem. Once the patch is released, we’ll add details to this thread that you can forward to your network administrators. Stand by, be brave, and have a nice weekend. [b]UPDATE 3.0: We have determined the cause at the root of most of the issues being encountered on university campuses. We have been in touch with network admins at most of the universities listed on this forum (thanks again for helping us help you). In summary, there are network security devices that have been incorrectly identifying Destiny traffic as a bit-torrent. We have also reached out the manufacturers of the security devices in question. They've been awesome, and have released an update that will allow you to play on a network protected by their hardware. That update will need to be applied by your local network administrators, assuming they have not done this already.[/b] If you would like to put us in touch with the people in charge of your network, tell them to email us at universitynetworks@bungie.com, or provide us with their contact information. Do not post it here! We'll be working to solve every issue that blocks a Guardian from the Tower. Keep posting on this forum.
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  • Bungie/DeeJ still have non stop BEE errors. I've tried everything within my power to fix it but it won't. You need to increase the packet loss time gap by quite a bit. From what I can tell that's what everyone is pointing towards as the source of the problem.

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  • Does anyone know of a fix for the non university players?

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  • Thank you Bungie! Just letting you guys know that Bungie is helping out! I emailed them my university contact email yesterday. They emailed me back this morning and have been able to fix the problem with the internet at my university so now I am able to play destiny! Keep faith guys! Bungie will help!

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    • Unversity at Buffalo update:Here is an email from UB's network admin: Good morning [REDACTED], To update you on the issue where we yet stand, we have not been able to resolve the problem based on the information at hand. We are pending an official solution from our equipment vendors which will enable the game to be played, without compromise in our network's security, quality, and availability. We've reached to our vendor in hopes that a solution will become available, and I've written Bungie to see if they've been working with our equipment vendor, or could provide us with more information on the sitatuion. An official communication regarding the status of this game will be released soon, but, in the meanwhile, I wanted to let you know that we continue to monitor the situation for any action we can take to resolve the issue. Regards [REDACTED] Network and Classroom Services This is unfortunate, hopefully it is fixed soon

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      • i am not confirming anything yet guys but i have been able to play for about an hour straight here at U at Buffalo :) let me know if you guys can play too!

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        • [u]UPDATE FOR TEMPLE STUDENTS:[/u] The chief security info officer sent me an email saying that our security vendor will be sending an update to their system tomorrow. So fingers are crossed that tomorrow we will be able to finally play this game.

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          • It worked for about a day with me then started giving me the marionberry code again :(

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            • Outside of PSU, destiny is up and running. Thank you bungie!!

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            • Updated List of schools still not working post patch Wilmington College Ohio Ohio State University TEXAS STATE UNIVERSITY Wayne State College RUTGERS UNIVERSITY NEW BRUNSWICK Rutgers university newark James Madison University The University of Texas at San Antonio. University of Missouri-Columbia Alfred University Buffalo state university North Carolina State University New Jersey Institute of Technology Wilmington College University of Kansas Le Moyne College Kean university University of the Pacific Drury University William and Mary Illinois College Drury University Winthrop University Kenyon College The University of Mississippi Grand Valley State University HOCKING COLLEGE Creighton University Shepherd University SAN DIEGO STATE UNIVERSITY College of Eastern Utah St.Mary's University North Central College University of North Texas Carthage College Fort Hays State University University of Ohio University at Buffalo University of Illinois McDaniel College SUNY Delhi SUNY Plattsburgh SUNY Cobleskill Buena Vista University University of Alabama Stevenson University University of Alabama in Huntsville University of Tennessee at Chattanooga Bluefield College Heidelburg University Western Kentucky University Xavier University Ohio Wesleyan University PSU Kansas State College LeTourneau University Scotland Universities Belgian Universities Tennessee Tech University UAH Cameron University Keene State College Binghamton University Ohio Northern University Stephen F. Austin State University Jacksonville State University Winona State University Wright State University Western Kentucky University Auburn University University of Maryland Becker College Limestone College Missouri State University Black Hills State University Temple University Youngstown State University College of Saint Rose East Carolina University Andrews University California State University in LA Georgia Southern University University of South Dakota John Brown University UNC Charlotte Humboldt State Cal Poly Pomona Baylor University Murray State University University at Buffalo- SUNY Sanford University Guilford College Worcester Polytechnic University University of Connecticut Keene State University Oberlin College Bloomsburg State University James Madison University Norwich University Southern Arkansas University Augustana Grand View University Colorado College Shepard University California State Northridge East Midlands, UK Dickinson College McNeese State University A&T Greensboro NC University of Central Missouri Union College at Lincoln Vincennes University Kansas State University of Salina Florida International University

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              • Florida International University students: have those of you that have spoken to IT seen that, for some reason, they're setting up a network basically just for consoles, rather than applying the patch?

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                • Edited by DCHIZZY: 9/18/2014 12:26:07 AM
                  still not sure wtf is going on. played the game with absolutely no issues the first few days of release now im getting booted about 8 minutes into every game. not on campus network either im on a home setup. I have gone and played other games on my ps4 in between with absolutely no issue. I went to the bungie support page and playstation support page and set up static ip and nat type 2 as recommended as well all the port forwarding that was recommended with absolutely no improvement. These issues only seem to be happening in crucible which i find strange. I am experiencing no lag at all and also just got of the phone with sony who assured me I should be fine. Fix youre shit bungie

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                • IS THERE NO FIX FOR THIS YET?????

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                • Still not working at California State University Los Angeles /:

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                • There has been no fix for Campus apartment complexes. I go to Kent State University and live right off campus in a college community apartment complex. ISP is Time Warner managed by Korcett. I cannot connect because I keep getting Marionberry

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                • [u]Temple Update 2[/u]... and it's a doozy: So, as of the time of this post we are still not able to play Destiny. Though, it SEEMS that some progress in SOME parts of IT is being made. Going off of what is coming from various emails to IT and and chats it does seem that they have made contact with Bungie *confetti*. Again, Bungie, I know you're probably not reading this but in the off chance someone there is, PLEASE CONFIRM. Though, this is where things get hairy. From a couple of emails it seems that the patch has been received. Som stating that it will be administered as early as tomorrow *crosses fingers*. This is especially noteworthy because the head chief of security himself sent such an email. So why is this a doozy you may ask? Because I randomly got a chance to talk with a manager over at the help desk... It was, a less than thrilling experience to say the least. He seemed a bit confused over the whole situation after I had explained it and the various of emails his team had sent over the past week. It almost seemed like I knew a bit more about Temple's network than he did as I had to (quite a few times actually now that I think back) finish his sentences and remind him of terms. He also seemed very hesitant in his wording as he kept using phrases like "What I was told" and "At this given moment". From what I did gather (besides people in this department being completely incompetent) is that they believe that the request from Bungie was denied and that Destiny would not be playable here. To be completely frank, I say we wait a day before we jump to conclusions here as the head chief himself did say the patch would be in the system by tomorrow. Also, after talking with various professors and people in other similar departments, it seems as though even they don't think are help desk is... very helpful to say the least. So, tomorrow is going to really be a make or break for this situation at Temple. Please remember that if you can't get on by the end of the day we are meeting on Friday at 5:30 in front of the tech center to get this ironed out. Best wishes everyone.

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                  • Is this fix relevant only for the centipede error? I've gotten it probably 8 times or so, but I've gotten beaver around 100 times. I'm at York College, in York, Nebraska

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                  • Edited by RadicalEdward2: 9/17/2014 10:44:59 PM
                    I'm actually impressed by how quickly Bungie's responding to this situation. It's good to know there's a company out there willing to go out of their way to help their loyal fans. I can't play Destiny at [b]Kean University[/b] yet but I hope a patch will fix that soon. Until then, I'll be waiting to see everyone starside :)

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                  • Southern Illinois University Carbondale is still having issues.

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                    • I know it's centipede, and not my problem, but if you don't fix the baboon errors, we are going to have serious problems

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                    • Please send a patch to Southern Arkansas University, a lot of us are eagerly waiting to play!

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                    • Edinboro University in Pennsylvania is still experiencing a lot of problems! halp plz.

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                    • I just don't get it ... Is not like this is the first online game ever....hey I got an idea why don't you guys call the peeps over at WoW or Guilds War or any of the thousands of online games and ask them if they can help....no?

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                    • University of central missouri is still down, waiting for a fix also.

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                      • Does anybody have any news about Auburn University? I'm currently having trouble signing in to PSN on the campus network. I'd like to know if I will be able to play Destiny once I am able to sign in.

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                      • Constant Centipede at State Tech. College of Missouri. Pretty sure I'm the only one playing at this small school. Was able to play for an hour (1300-1400) but had to leave for class. Came back (psyched as hell) to be greeted by the Centipede once again. *dying breath* So..... Close....

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                      • Bungie please send the patch to The College of Saint Rose

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