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8/26/2014 9:57:34 PM
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Joris

Account Connectivity Issues

Hello All, I am having issues connecting my OG Xbox-based account to my PSN account. My accounts were once connected before Bungie.Next. It seems as though my OG account thinks it is connected to my PSN account while my PSN account thinks it is not. The main problem is when I change the login to the PSN account so I can connect it to my OG account (or vice versa) I get an error message in the login pop-up. Any help would be greatly appreciated. Thank you.

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  • Hey Joris, Before we go any further, I need to cover some bases. Please clear your cache, cookies, active logins, etc. Then restart your browser. This ensures that you aren't logged in to some other PSN account elsewhere. The error you are seeing implies to us that while you are logged in to your Bungie.net account, you're also logged in elsewhere to an account that isn't linked to your Bungie.net account.

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    4 Replies
    • Kind of a confusing way to put it mate. Can't really help until I'm sure of the issue. Can you try explaining it in a different way? When you do, please specify when you're talking about 'Bungie.net Account,' 'Xbox Account,' and PSN Account'- preferably without saying 'og account' because I'm not entirely sure what you mean by that. Maybe someone who already understands can help before you do this, but I'm perfectly happy to do so if I can get the problem clearly. One thing to note. You say your accounts were connected before Bungie.next. Prior to Bungie.net in January 2013, Bungie.net didn't even have the ability to have a PSN Account linked to it. So that definitely can't be the case. Prior to 2013, you could only have an Xbox Live Account (Microsoft Account) linked to your Bungie.net profile page. The ability to link a Google, Faceobok, and PSN Account was added January 2013. So if that bit of information helps... well, there it is.

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