Are you looking at the same two profiles? It could be that one isn't linked to a gamertag/PSNID, or it might be a privacy setting.
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Well, do example, my original account "PrehistoricHuman" has my XBL and PSN linked to it, but it's now where to be found on the desktop profile. And I looked at LordOfAdmirals account on mobile, and saw his GT, but when I went to the desktop version, all I saw was the Xbox logo. No GT.
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No idea, might wanna bring this up in the support forum then, unless someone else comes in with the answer.
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Yeah. A lot of refinement could be used on Bungie.net