How do any of the new 'features' such as 'almost always online' and 'drm up your ass' benefit YOU, the consumer? what good is it to defend something that actively hurts you? you know, a few years ago it was piracy that was killing the games industry, now that that scapegoat doesn't work we have this load of bollocks known as always online and no-used-games.
Microsoft is a company and as a business they need to make a profit. Their focus is on their business and not consumer rights. Their pretty much competing with the television industry now as their console is built to replace consumers cable boxes.