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4/18/2026 7:06:51 PM
1
Transferring Epic, Steam, and PS4 links from Ghost Profile to correct account
Hello Bungie Help,
I have discovered that I am using a "Ghost Profile." My main gaming accounts (Epic Games, Steam, and PS4) are all linked to one Bungie profile, but all my redeemed codes are on a different, separate Bungie profile.
Because of this, I cannot see my characters or progress on the Bungie.net website or Companion App.
I cannot access any of my redeemed rewards in-game on my Epic Games account.
I want to move my Epic Games, Steam, and PS4 credentials to the Bungie profile that contains my redeemed codes, so everything is on one single account.
I am hitting unlinking restrictions and I am afraid of the 90-day Cross Save lockout if I try to fix this manually.
Current In-Game Name: ryodali401#8704
Platform I play on: Epic Games
Could a moderator please assist me in merging these or releasing the links so I can attach them to the correct profile?
Thank you for your time.
English
#Help
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1 ReplyAs of [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]March 25th 2025[/url] the ability to unlink accounts except Twitch from a Bungie profile was disabled. If you disable cross-save, all you'll do is prevent the other platforms from being able to access the characters/gear etc from your active account until you reactivate cross-save. Moving your platform accounts would've had to have been something you did prior to the above date, Bungie will not step in and forcibly unlink or merge the profiles. On Monday, they may pass on that your characters/history etc don't show up on the website on the posting account to the Bungie.net web team as a separate issue though.
