Hello,I would like to share my situation and kindly ask for your help.
I have been playing Destiny 2 since childhood (I am currently 17 years old), and I truly love this game. For most of my time playing, I used a PS4. I remember during the COVID period I was playing every single day.
After I moved to Poland due to the war in Ukraine, I ran into several issues. I changed phones multiple times, and one of them broke completely, so I lost access to the email connected to my account.
As a result, I lost access to my original Destiny 2 account on PlayStation. I can still play it through Steam or other platforms, but not on PlayStation, especially since my PS4 hard drive is now broken and I cannot recover the account there.
About two years ago, I stopped trying to fix it and created a new account on Epic Games, which I am currently using. I also linked this new account to PSN. However, I later gave my PS4 to a friend, and he formatted it. Unfortunately, the account linked to that console was tied to the old email on my broken phone, so I no longer have access to it either.
Now I have two well-progressed accounts, but I cannot properly use them on my current console only on my weak laptop with a GTX 1650.
I would like to kindly ask if you could help me unlink my account from PSN or assist me in recovering access in any way possible.
(I did not use AI to create this message only to help translate it into English)
Thank you very much for your time and support.
Best regards
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Edited by BNGHelp13: 4/17/2026 4:54:32 PMHi there, Thanks for reaching out. EckyThump is correct. Due to mandatory security policy, Bungie is not able to remove connected platform accounts from Bungie.net profiles under any circumstances. To regain access to your lost PlayStation account, please contact [url=https://www.playstation.com/en-pl/support/account/?country-selector=true]PlayStation Support[/url].