JavaScript is required to use Bungie.net

Help

Help us help you.
7/27/2024 7:09:09 PM
4

Error code, game disconnects.

I am on console and on hard wired LAN network, I have stable and fast fiber optics internet but these past few days I’ve been getting disconnected more frequently, no other game I am playing currently does this! Any thoughts?
English
#Help #Errorcodes

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • [quote]I am on console and on hard wired LAN network, I have stable and fast fiber optics internet but these past few days I’ve been getting disconnected more frequently, no other game I am playing currently does this! Any thoughts?[/quote] Same here

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • 3rd day in a row I can't complete the campaign due to continually losing connection, fast 350Mbps fibre connection to my X-Box Series X and this is the only game it happens with, no issues with Starfield or any others. If it continues tonight and tomorrow I want a refund, as the game is unplayable.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi! Thanks for reporting this and I'm sorry to hear about your frequent disconnects. Would you be able to recall what error codes you've received upon disconnecting? In the meantime, if you haven't already, please feel free to look through our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] and [url=https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types]Advanced Troubleshooting[/url] to further troubleshoot your network issues. Keep me posted!

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • The same thing is happening to me, and I have almost never had connection problems in this game.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon