Hey there. You've selected PSN as the Active account, meaning that when you log in on both XBox and on Playstation, you see these three PSN characters. Was that your intention? Or did you want to use the XBox characters instead? Those should have been selected as Active.
Your XBox characters are not gone, they are just dormant and inaccessible. If you deactivate cross-save, they will be playable again on XBox.
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yes I wanted to use my xboox account as my main and just play on PSN if and when I wanted to. with cross play save so that I have loot and stuff still. do this apply ??
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If XBox was your Active account, then you'd access those XBox characters on both XBox and on PSN. So you'd need to deactivate cross-save, wait for the 90-day cooldown to elapse, and then you can set it up again with XBox selected as Active.
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ok. that make sense. thanks for the help... play the wanting game now then 90days loooong!!!
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so how do I have my xbox account as the main. ??