Hi there,
Thanks for reaching out!
Please try restarting the game and clearing the console's cache to resolve the issue.
If you're on Steam, you can clear the cache by going to Steam>Settings>Downloads>Clear Download Cache.
If you continue experiencing this after clearing the cache, please let us know!
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Good morning, I tested the solution and it didn't work, I still can't interact with the statue.
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Thanks for the information. Could you let us know if you unlocked the Prismatic subclass before starting the Beyond Light campaign? This may help us to replicate the issue.
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Yes I finished the final shape campaign and I also did the quest where I have to collect a spectre from the statue. I picked up the spectre after unlocking the first seal, I looked at the other seals and I was teleported so I went to see and I got it back and I went back outside by fast travel to the spawn point, because I was not that it was normal to be there at that time.