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Edited by BNGHelp5: 7/17/2024 12:53:43 AM
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HELP: Plum Errors (every 5-15 mins)

I have posted this already and got no reply so I am posting again. Couple things up front: - I check for Windows updates everyday before booting up steam (since that has been a noted issue), make sure the game is up to date, and even close all applications aside from Steam, discord, and destiny. - [b][u]I have already checked the Network Optimization page[/u][/b]. - I have single digit packet loss at most, with 800-900mbps up and down, and rebooting my router has not made a difference. This has been happening for weeks and the game is not playable most days. I have played religiously since the D1 beta days (xbox) and every expansion through TFS (PC). Bungie, please help. See post below ---------- Hi BNG Help, I am getting Plum error codes pretty much daily and nothing has solved it for me. I play on PC (Steam) with fiber internet. This began last season and would be fairly rare and sporadic; however, since TFS launched it has been constant, to the point where I just give up playing some days. The specific error type is usually the "Query Timeout" but I have seen a few other varieties as well. The exact frequency or timing is inconsistent. -It has been happening roughly every 15-20 mins (as low as 2 or 3 mins), regardless if solo or running activities with a fireteam, and this is probably the most common for me. - Other times it can be more random or less frequent, and seem to go away after rebooting, only to happen again a while later. - I have fully uninstalled the game and reinstalled which has not resolved the problem I have read every Plum-related forum post here in the last year or two and tried every fix I could find that made sense: - Uninstall BattleEye in the Destiny directory, then verify the Destiny game files and reinstall BattleEye (I have done this more times than I can count) - Reboot PC - Restart modem/router - Close all other programs except for Destiny & Discord - Ensure Windows is updated - Ensure GPU driver is updated - Uninstall Destiny completely, then reinstall via Steam - Reinstalled Destiny on a different drive (NVME) The only fix that worked for more than a short period was completely uninstalling/reinstalling the game, which I cannot and will not do on a daily or weekly basis. Bungie, I've seen the posts that you are looking into this but it is now Act 2 and it has not improved at all for me. Thanks for any/all help.
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  • Hi there, Thanks for reaching out! Error code: PLUM typically indicates that BattlEye has detected a problem with your computer that may violate our Terms of Service. Please make sure that your Windows is fully updated, and refer to this FAQ for further information about BattlEye services and things that may trigger this error code: https://www.battleye.com/support/faq/

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