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7/17/2024 7:19:01 AM
4

Please help, my characters are gone now

My Hunter and Titan have completely disappeared. I loaded the game up after not being on it for about 2 weeks. Last time I played I unlocked the new sniper from Cayde on my hunter. Now when I load the game up only my warlock shows up. Stat trackers, Raid trackers, and the companion app all show my characters as never existing. Please help as this is about 1000 hours of progress just gone in the blink of an eye. I know I’ve already made this post, but I can’t just not try and do something, I’ve been playing since the beginning of D1. I can’t just part with all of my progress like it was nothing
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  • Hello there[url=https://tuxydoh.com/images/hi.gif],[/url] Unfortunately, Bungie does not restore lost or deleted items or characters. Characters can only be deleted in game by following a series of specific button/key presses and gear requires an elongated button press to delete. [quote][url=https://www.bungie.net/en/Help/Article/12211]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.[/url][/quote] If you, personally, did not delete anything then it is recommended that you change [b]all of your passwords, enable 2FA for [u]ALL[/u] linked accounts [/b], and review the [url=https://www.bungie.net/en/Help/Article/12718]Bungie Account Security Guide [/url]for more tips.

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      Hi Im Swat
      Hi Im Swat

      Bungie fan forever. Here since 2008. - old

      Deleted characters cannot be restored no matter what. Your characters were deleted as a result of either yourself deleting them or someone else with access to your account. The Destiny 2 API shows your characters were deleted. There is no game bug which will cause characters to be deleted. In the future, keep your account secure and avoid participating in account recovery services. See Bungie's deleted character policy below. https://www.bungie.net/en/Help/Article/12211 [spoiler]Funny how these posts only ever appear after or during a weekend of Trials of Osiris. 🤔[/spoiler]

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    • Characters can only be deleted in game. Someone deleted them. You should change your passwords. The characters and any gear deleted will not be restored by Bungie. https://wastedondestiny.com/4611686018445874757

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    • Did you have cross save activated? When you say, you only see the warlock now, is it the same warlock you had together with the titan and hunter? When you log in that warlock, you should see the unlocked Sniper in the collections. To make sure it is the same account. If that is the case.. someone with access to your account likely deleted the chars. That is bad luck and will not be restored.

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