Preorders were canceled by platforms when The Final Shape was delayed.
https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content
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I have the final shape pre order installed on my Xbox. So idk what that has to do with it ?? It just won't show up in the game.
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Having it installed doesn't confirm you own it.
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So then how do I confirm I own it.
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Either remove the addons and check the Xbox store - if it says 'buy' then you don't own it, or contact Xbox support and ask them.