The store has always had problems. There have been stories posted by gamers who ordered a raid jacket, waited one year for delivery, and then received the wrong size!
Document your attempts to contact the store and contact your card provider to obtain a refund, if you do not want to wait any longer for a response from the store.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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