So I got hacked and I figured out that this person was playing on my steam account and probably cheating I logged on and got getting kicked so I checked my steam account that I wasn't using anymore and I couldn't log in with my email. This person changed the email and I took action and emailed steam immediately but it took 2 days before they reached out and I could change my email and password. So I went playing as normal and a few days later got kicked and got a ban message. I appealed but still waiting for a response anybody knows how long this can take because I normally play destiny every day and now I can't. And it's a shame that destiny/bungie doesnt reply quickly. I've sent al the evidence I could. How long before I get a reply.
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2 RepliesHello there[url=https://tuxydoh.com/images/hi.gif],[/url] The forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for players to appeal their ban or restriction. If an appeal has already been filed, All that can be done, has been done. Posting in the forums cannot assist beyond linking to the appeal and speculation. Bungie will typically respond only if more info is needed or if the ban/restriction is altered. The form is for appeals only, they do not answer questions as to why or how long. [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. https://help.bungie.net/hc/en-us/articles/360049024492 [/spoiler] [i][b]Please note that while every appeal is reviewed[/b], as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that a ban or restriction will be overturned. [/i] [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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sadly, your account is toast. doesn't matter who was on the account when the cheating occurred, bungie holds the player responsible for account security.
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3 RepliesYou will need to work with Steam support to recover access to the account. https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide