I got a PS4 10 years ago and linked my account to my steam cross play but I cannot get into the ps4 account anymore and wanted to put my new account from my ps5 on the cross save. Since I can’t get into the ps4 account it won’t let me deactivate the account. What should I do?
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Hey there, you will need to work with Sony to regain access to the account, it is the only way. Bungie does not forcibly unlink accounts.