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6/6/2024 6:34:18 PM
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Hello, Thanks for reaching out! We recommend that you try to update your drivers directly from the video card manufacturer’s website if you can. If there are no new drivers available on the website, please let us know.
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  • No new drivers available unfortunately. Even though the version number is a bit different in the various places that mention one… (dxdiag shows different number than GeForce experience app). From Nvidia website Driver Version:555.99 - WHQL Release Date:Tue Jun 04, 2024 This is the same as was already listed in my GeForce Experience App. However, I still tried downloading and reinstalling it regardless (including the ‘Custom Installation -> Clean install’ option), but still didn’t fix the issue. Would there be any more detailed logs on my system that could give more technical details on the reason for the crash, so it would be a bit less of a guessing game?

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