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Edited by RurouniDante: 5/31/2024 11:10:19 PM
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Perchase not abtained

So i got the 100 annual pass abolut 100 days ago, ik this because i have the tessellation and alll the pre-order stuff like the emote and the ghost. but know microsoft is asking me to buy it again?!?!? i dont want to spend another 100 dollars buying something i already have. and now it doesnt say (owned) in game anymore.

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  • Hi there! In most situations, Microsoft does not charge for any pre-order until 10 days before the launch of the DLC or early access begins. For more information, please review the below help article from Microsoft I found on this topic. https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/pre-order-faq If you have any questions regarding your pre-order, please contact XBOX Support. To expedite your ticket, please be sure to have the receipt number from XBOX that contains your pre-order.

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