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Edited by RurouniDante: 5/31/2024 11:10:19 PM
3

Perchase not abtained

So i got the 100 annual pass abolut 100 days ago, ik this because i have the tessellation and alll the pre-order stuff like the emote and the ghost. but know microsoft is asking me to buy it again?!?!? i dont want to spend another 100 dollars buying something i already have. and now it doesnt say (owned) in game anymore.

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  • Hi there! In most situations, Microsoft does not charge for any pre-order until 10 days before the launch of the DLC or early access begins. For more information, please review the below help article from Microsoft I found on this topic. https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/pre-order-faq If you have any questions regarding your pre-order, please contact XBOX Support. To expedite your ticket, please be sure to have the receipt number from XBOX that contains your pre-order.

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    • Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url] Most platforms canceled preorders when the delay was announced. You would want to reach back out to the Microsoft support team for next steps

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      • Cause all platforms canceled the preorders when Bungie delayed the dlc. You will need to talk to your platform.

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