Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url]
If you are not receiving the promotional emails such as the one just sent out, please follow this link [[url=https://help.bungie.net/hc/en-us/articles/13178880343188-Troubleshooting-Marketing-Email-Issues]Promotional Email Troubleshooting[/url]] and review the troubleshooting steps listed. If that does not help, there is a contact form at the bottom of the page, please fill it out for more assistance.
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Any advice if we've already done all of that and had our support ticket closed with no results?
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Unfortunately, the forums can only offer the link to the support team that we have been provided. Email systems are out of our purview