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5/26/2024 5:28:56 PM
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Account hacked after purchasing through Eververse

Someone(s) tried to make two purchases for $105.99 about an hour after I purchased from the Eververse Store. Thought everyone should know that someone in our community is doing this.
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#Help #Eververse

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  • Hi there. Thanks for your concern for other players, but this would be an issue you should check with your banking institution and/or Xbox regarding any fraudulent transactions. Did you pre-order The Final Shape + Annual Pass? If yes, that amount is roughly the price for that edition. Be aware that depending on your payment method, Xbox doesn't charge for pre-orders immediately. They typically charge for pre-orders 10-12 days before the release date of the product you pre-ordered, which lines up with when this happened. TFS launches in about 10 days. Bungie does not handle or have access to any transactions made between your bank and platform purchases. If the denied transactions were from Xbox, I suggest contacting Xbox Support and checking your Xbox account transaction history to figure out what it was for. If you didn't pre-order or make any transaction of the denied amount, [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide?_ga=2.107056962.1703283820.1716167920-1140857855.1670440453]we recommend changing your account passwords and enable 2-factor authentication[/url], as well as following your bank's recommendations.

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