This thread is inspired by another: view original post
can someone at Bungie please fix my identity on the game. I just logged back into destiny on my ps5 instead of my ps4 and now it has changed my name to something stupid that I did NOT choose. Guardian1110 is NOT what my game name should be and seeing it say that is rather irritating. when I go to the name change section for identity on here to fix it, it offers my actual gamer tag. However, when I click to save, it's not registering the save. I know for a fact my gamer ID does NOT violate anything with Bungie, so I know that's not it before anyone tries to bring that up because I've never had an issue until now. It would honestly be a lot easier to have someone from Bungie contact me directly to have this rectified in private ASAP please. I'm sure you all can easily fix the issue. if not I may need to have the new season refunded because I'm NOT playing as Guardian1110 or any other name that I did not choose for myself
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3 Replies in this Sub-ThreadHi there, thank you for your report. Please be sure to have available tokens to changes your name. Errors may arise if your name is taken or conflicts with our code of conduct.
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The game token I had was on ps4 and that was 6 years ago when I fixed it the 1st time. Now when I decide to play on this ps5, your system decided to change my name again on its own. It gives me a message saying I can only change 1 time but I feel like that is ridiculous because I never told your system to do any changes. It should’ve been an easy move from the ps4 to ps5 seeing how it’s the same account, just on a newer system. I truly feel you are able and capable of fixing the issue. I see no reason why you all wouldn’t have some type of way to backdoor into your own game to fix a problem. With all the coding you all do, I’m sure you can go into my account and either give me a token since it’s your system’s fault for making the change in the 1st place or simply change my gamer name back to what it had been for the past 6 years of my playing Destiny 2 yourself. This is majorly frustrating.
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