Its taking longer to gather the names than they thought (think Crota day one emblem situation)
This was the last update prior to them going on holiday.
[quote]We are planning to send out a fix for everyone affected with incorrect rewards after the new year.
Unfortunately, we had to fix the triumphs first before we could begin gathering accounts that were given the incorrect rewards., and that has taken more time than anticipated.[/quote]
https://old.reddit.com/r/DestinyTheGame/comments/18mc0q3/bng_new_character_creation_will_remove_earned/ke6vunq/?context=3
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It definitely takes longer when you fire everyone who knew how to look it up…