Allo there, Unfortunately if the users have access and then deleted your characters then they are lost. Bungie does not restore lost characters or items. https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy [quote]Bungie does not provide the following services: Restoration of deleted characters Recovery of dismantled, scrapped, deleted, or otherwise discarded items[/quote] If you do get your account back is suggest securing it and do not give your account details for anyone.