Hi there,
We recommend clearing your download/console cache and then try it again. You can find the steps to do so based on your platform below:
Xbox and PlayStation: https://help.bungie.net/hc/articles/360049199051-Clearing-the-Console-Cache
Steam: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
MS Store on PC: https://www.thewindowsclub.com/reset-windows-store-cache
English
-
I don’t know what happened but she’s just appeared woot woot
-
Yeah just finished installing and it didn’t help mine either
-
Clearing the cache didn't help. Deleting the app and reinstalling it didn't help.
-
I just progressed the Eris quest line one step and she reappeared
-
Ok I tried the reset unfortunately that didn’t work then I was gonna clear the saved data for the game but it wasn’t showing up in my cloud or on the console so atm I’m trying to uninstall and then re-download the game see if that helps