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7/11/2023 11:58:07 PM
2

SMS Validation - Code doesn't verify phone number

Accounts Linked: Steam Twitch PSN I have a verified email but I need to validate my cell phone to play Iron Banner. I am attempting to validate my account using SMS validation. I receive the text and re-input the code into the validation box. The page just refreshes and doesn't appear to process. This behavior occurred on Chrome (+incognito) and Edge (disabled Ad blocker on both).

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  • We are aware of this issue and are investigating heavily across various teams to pinpoint the exact cause of it. Unfortunately, it's taking a lot longer than any of us had hoped, and we understand that there is growing player frustration around this feature blocking players from some content/activities. Any information you can provide would be greatly appreciated, specifically the following: - Country of Residency - Phone Service Provider If you don't feel comfortable posting this information in a response here on the Help Forums, please feel free to send me a Direct Message and I'll pass the provided information along with this thread to the appropriate individuals that are actively investigating this issue. Thanks!

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