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5/6/2023 2:20:18 AM
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Cross save saying the account i am trying to authenticate is not linked

when i attempt to authenticate my PSN account i receive an error stating: "the account you attempted to verify is not to your currently logged in account. Please try again with your linked account for this platform". I have this linked to my steam account and cannot authenticate it to unlink it due to this error

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  • Hi there. This means the username and/or password you're entering does not match the login of the account you're trying to authenticate. You must correctly authenticate your account to use Cross Save, link, or unlink an account. If you need to switch the PS account you've linked to a different one, go to your profile's Settings > Account Linking. Click the unlink button next to the account name and authenticate its login. Then do the same to link your desired account. If you're having trouble with your account login, contact Playstation Support for assistance.

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