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10/11/2022 4:26:25 AM
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My Old Account

Hey Bungie, My old Xbox account was hacked back in January and I went to Xbox support in the hopes that they would help me get it back, unfortunately they have just informed me that there is nothing they can do which means I lost my over 100 days of time out into destiny 2. I was wondering if there was anyway to get my progress from my old Xbox account transferred into a new one? It would be amazing I have all of my gear back as I worked for almost a year in total for all of it.

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  • Sorry to be the one to say this but no the data is tied to the platform itself so unless you crosssaved before losing access to the Xbox account, you would of lost all previous progress. Bungie cannot restore data or transfer data from accounts, you can read more about it [url=https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy#:~:text=Whether%20due%20to%20accidental%20deletion,Restoration%20of%20deleted%20characters]here[/url]. Unfortunately your only option now is to start fresh, even though I assume you have already been informed I would recommend activate 2FA/MFA on your account and implementing a strong password to prevent cases like this from happening again.

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