I would like to know if any bungie employee could help me remove an account that is not mine from cross save, a "hacker" took advantage of the vulnerability of one of my accounts and linked his epic games account to play with my characters. The problem is that I cannot remove that account because a month ago I bought silver and it asks me to wait another two months to deactivate the cross save and as if that were not enough, to re-link my other accounts again it asks me wait 90 more days!!!! I really need bungie's help to remove that account from my cross save, in fact it's obvious that it's not mine, because while my xbox, steam and PS accounts have the nickname "juanjonh343" and this epic account is called "WhiteMilesDavis"
It's just not mine and that person has access to my characters, fortunately no character or weapon has been deleted, but that person can destroy my 7 years playing destiny.
Please I need help in some way.
Just to wrap it up, I've already secured my other accounts and taken access away from one of these. I just need to remove this non-me epic account from my cross save.
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Edited by viiTactiiCZz: 9/25/2022 9:24:19 PM[quote]I just need to remove this non-me epic account from my cross save.[/quote] Hi, unfortunately Bungie will not assist you with doing that. Accounts will not be forcibly unlinked by Bungie under any circumstances. If Epic won't help you then your setup is stuck as is. [quote]Bungie is not able to remove connected platform accounts from profiles under any circumstances.[/quote] https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide If I'm recalling correctly, this is the 2nd+ time you've made a post about this. Your setup is stuck as is unfortunately.