Hi guys, as the title says I have very uncommon problem. I started playing Destiny 2 on PS4. After Destiny 2 was released for PC I wanted to switch and I did as soon as CrossSave was available, I linked my accounts and everything was fine, meanwhile I sold my PS4 but without the account on it, I just didnt use it for around 2-3 years. Now I bought PS5 and I want to switch to PS5 but here is the issue. I created new PS5 Account becouse I cant recocer the old one I used on my PS4. My old acc on PS4 is still linked in the CrossSave and I cannot unlink it because I cannot verify. I just dont remember wich e-mail I used for it i tried all the 3 e-mails I use and none worked. So my question is how do I unlink that old account and how do I link my new one, I have a lot of stuff in the game and I dont want to ditch it and start from scratch. Please if anyone can help every word will be veri appreciated. Or if anyone can tell me how can I contact the official support for Destiny 2 and tell them my issue.
Thank You guys in advance and have a great day!
[spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game/bungie.net/companion app issues, courtesy of other helpful players and Mentors.
Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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Bungie won't forcefully unlink a account for you as they don't store our login information. You will need to contact Sony to see if you can recover that account. If not the link between steam and ps4 is permanent.