My account is being hacked and all of my items and characters are gone. I don't know how they have access to my account and i haven't received any emails about suspicious activity. I have changed my passwords on all my accounts and asked forums and bungie multiple times for help but so far nothing has worked and they still have access. I have spent 95 days on this game on xbox alone and all of my progress is just gone. If nothing can be recovered then i at least want to get this person off of my account. I have been dealing with this for over a week and i just want to get it fixed.
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#Help
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Unfortunately, Bungie does not restore lost or deleted items or characters. [quote][url=https://www.bungie.net/en/Help/Article/12211]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.[/url][/quote] If you, personally, did not delete anything then it is recommended that you change your passwords, enable 2FA for all linked accounts, and review the [url=https://www.bungie.net/en/Help/Article/12718]Bungie Account Security Guide [/url]for more tips.