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9/19/2022 8:47:49 AM
1

Bugged Exotic Engrams gives no Exotic Armor/Weapon

So, after trying ro reach Bungie for this and got completely ignored (one of the worst customer support experiences i ever encountered) i decided to post here, to see if someone can help me out (but i doubt it because this is clearly a bug of the game). Basically, i got an Exotic Engram from a Prime Engram. I know the chances are low so i was so happy that i did. I open the Exotic Engram and got one mod. Nothing more. I read some weird guy saying that it was a "visual bug" and you actually get a Legendary Engram and it appears as a Exotic one... Then why i didn't even get a Legendary item? Doesn't make much sense either... You can't actually tell if you got a Legendary or Exotic one because you didn't get anything in the first place. Also, can you get just a Legendary Engram from a Prime Engram? Because that is clearly a downgrade. Prime's are better, right? Why would it give you one that is worse?? Even if this is the case Bungie should give you an Exotic Engram for your troubles. That's what makes sense. I do hope someone that can reach the game reads this because it is so frustrating, and the terrible customer support just makes everything worse. I literally got a automatic response about something that isn't even related to bugs. English is not my first language, so if you see any inconsistencies in the post with the wording and such, then that is why.
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  • Edited by EckyThump: 9/19/2022 10:22:55 AM
    Hey there, Bungie doesn't have a separate support channel for enquiries like this, so not sure where you were contacting them. It was the wrong place anyhow, this is the right place. The 'weird guy' was almost right. If you decrypt a Prime Engram while your engram inventory is otherwise full, then the weapon mod or enhancement core that can drop from this, ends up in the postmaster as a 'fake' Exotic Engram. When you decrypt that engram, it turns back into the mod or core that it was all along. You should have received legendary loot too when you decrypted the prime, at the same time as that exotic engram notification popped up, not on decrpyption of the fake exotic engram. I do hope Bungie fixes this eventually but it has been in the game so long by now, and it's all due to how enhancement cores (unlike prisms) 'need' a free engram slot to be picked up. Best thing is to just not let your engram inventory get too full (as you can probably guess, this bug cropped up when Umbral Engrams were first introduced).

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