I have my original account on Xbox and cross saved with a playstation account that has been deleted and I can't access it. I now have no way of disabling crossave, because I can't authenticate the deleted psn account, so I can unlink it and link my new psn account. How do I get my old psn account removed from my crossave?
English
#destiny2
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To remove a account you need to deactivate cross save. To do this you need to authenticate ALL linked accounts. As the authentication system is there for security reasons Bungie will not bypass it for any reason. Please do a search for "Cross save issues" on Bungie.net or the Destiny app to bring up a help guide which covers this. You will have to work with PSN support to see if they can help. Ps. There is a 90 day cooldown period before you can reactivate cross save.