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9/16/2022 7:12:36 PM
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Elderberry error on select activities

I have already contacted my isp, dug through my router settings, unplugged and rebooted both my modem and router, everything is up to date, and my nat type is open. this error is also happening exactly the same way on 2 other computers on the same network. i am getting elderberry error codes when i try to access the helm, any dungeon, or vanguard strike playlists. i am fairly confident this is an issue with my isp as this has only been happening since my isp themselves lost power about 3 days ago. they said all my ports are open, they reset our connection, and they see nothing on their end. to their credit they have continued up channeling the issue. what's throwing us off is the fact that i can access open world, raid, and the tower with no issue but the select activities listed above refuse to let me connect. i'm hoping someone can help give me something i can tell my isp when i talk to them again later, or maybe there is something going on with my router. i do believe the power outage at my isp location isnt a coincidence though, i play often enough that i know thats when my issue started. thank you for any help y'all give!!
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