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Destiny 2

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9/13/2022 5:32:22 PM
3

Bungie Name Changed/Account Hacked

So, I was playing the other night with a group of friends and then went to get my kids to bed before continuing my gaming session with my buddies. When I came back and turned my Xbox back on and logged into the game, I was greeted by a message stating that my Bungie Name had been changed. When I got on, I noticed that my name had in fact been changed to a bunch of random letters, numbers and symbols. I have had that name since Microsoft gave it to me as a default with the original Xbox. I logged in to see if maybe I could change it back on Bungie.net, but it says I have no name changes available. I have never changed my name though. Is there any way to fix this? I have taken precautions in case it was hacked and changed security info and passwords. Any way to reset it back to what it was before. Any info on this would be great. I have no way that I can find to reach anyone at Bungie or submit a ticket of any kind.

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  • sorry, currently bungie only allows 1 name change per account which was apparently used already. i know you said you changed passwords and whatnot but i'd add 2 factor authentication as well if you haven't already.

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