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8/23/2022 3:04:28 PM
2

Destiny 2 account compromised

Hacker hacked my Steam account - then he went to my Destiny 2 and connected it to his xbox account. I was able to recover Steam account - but now this hacker is still able to play with my Destiny 2 with his xbox account. What I can do? I want my game back.

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  • Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. [b]Bungie cannot forcibly de-link them[/b]. [b]I would suggest contacting the platform concerning gaining access to the platform account.[/b] If you are unable to gain access to the account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.

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    • Edited by OatsFX: 8/23/2022 3:06:46 PM
      Greetings! Unfortunately, there is no way to remove accounts from your Cross Save setup if you cannot authenticate them when doing the deactivating process. [quote]Destiny Player Support and Bungie cannot modify or remove accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log in to any linked accounts to prove ownership prior to modifying your linked account. If you no longer have access to a linked account, you will need to reach out to the specific platform’s support for assistance with account recovery options.[/quote] via the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide#authentication-issues-0-5]Destiny 2: Cross Save Guide[/url]. If you believe your account has been compromised, I recommend changing passwords and enabling 2FA (if not enabled already) as some steps in increasing profile security. [spoiler]- Do not share account details with anyone. Bungie employees will NEVER ask for this information. - Use a different password and account security questions for each credential. - Ensure that any E-mail account tied to these credentials uses an alternate password as well. - Update passwords frequently.[/spoiler] More on Account Security in the [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide#bungie-net-profile-security-0-1]Account Security Guide[/url].

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