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7/28/2022 6:00:56 PM
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Previous DLC campaign got reset

Hello Bungie, I am a Destiny player since the Battle.net days when Destiny 2 was a pay to play game. I have bought and played every DLC and am an avid completionist going after lore pages, completing badges, etc I played the three classes of the game since the beginning, and although remaking some of them at various points, I always brought them back to where they were previously in terms of season/expansion progress. I recently came back to the game for Witch Queen after taking a break from D2 only to find out that all Shadowkeep progress on my Titan character was lost and I had the "Legacy: Shadowkeep" quest on my journal. I used to grind out Pit of Heresy for the Dreambane armor set on all my classes weekly and have proof of that but now I can't enter the dungeon or do anything else locked by the campaign. I tried to look for ways to report this issue via ticket but couldn't find a way to do it. How can this issue be resolved? It is a big inconvenience and although I love Shadowkeep's campaign I can't force myself to complete it for the 10th time. Thanks in advance, Tenshi.
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  • Edited by GrundleBeans: 7/28/2022 6:50:11 PM
    Hi there. When Beyond Light was launched, any story campaigns players had left unfinished still in their Quests were automatically reset to the first step. If you've already completed the campaign with that character before (not on other characters), you can safely abandon it. DLC campaign progress is not shared across characters. If you didn't finish the Shadowkeep campaign with that specific character, you'll need to do it again for it to gain full access to everything on the Moon.

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