I got permanently banned on my account because someone stole it and connected it in pc and started using hacks and I can't use my account anymore and I've submitted a claim about it and they still said I can't get it back.
Because..
1. Bungie has Repeatedly said account security is our responsibility not theirs.
2. Bungie can not take action against a person caught cheating but they can and will take action against a account caught cheating. It does not matter if it was you or someone else all that matters is that the account cheated.
3. People lie on these forums to cover up what happened. You may have been hacked (if so why your account) but "I was hacked" is a very common excuse to cover up the fact that they paid for a account recovery. That the person who did the recovery cheated makes no difference other than the fact that recoveries are a ban offence anyway.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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